If the template you purchased is not working, then try downloading again as some error would have occured at the time of downloading. If the problem persists then try to search for answers in the FAQs. If still you did not find an answer then contact us at [email protected]
In order to upload your items in the marketplace you will have to contact Themecabana staff through [email protected] by using your registered email id and send your item for review. Once your item is approved you will receive a mail and your item will be uploaded on our website.
Themecabana supports the following payment methods:
- Credit Card
- Debit Card through CCAvenue
Download will be provided within 24 hours after manual verification to provide fraud protection.
You should first become a member to become an architect of Themecabana. This is because there are certain pages which are accesible to only the arcitect and the staff and would be restricted to the normal users. In order to access these pages you need to become a member of Themecabana.
When you sell an item your earnings will be deposited into your Themecabana account.
Once your balance has reached Rs.1000, you may request a payout by bank transfer. Payment by bank transfer often incurs bank fees and charges. You can withdraw this minimum balance of Rs.1000 only when you wish to close your Themecabana account.
For earnings less than Rs.500 you can spend your earning on any of our marketplace items. If not used you can withdraw them after a period of three months via a bank transfer.
For earnings more than Rs.1000 you can withdraw your earnings via a bank transfer.
Payments are processed at the end of each month and are paid on the 5rd of every month. If 5rd of that month happens to be a public holiday, then payment is done the next working day.
You can request a withdrawal by sending us an email from your registered email id to [email protected]
Themecabana ensures security to your personal information and would not disclose them to any third person at any cost. But in matters involving legal issues it may disclose the details to the authorised person.
When you create an account in Themecabana you will only be able to buy templates. In order to upgrade your account into an architect’s membership account, you will have to send an email to [email protected] to request for the upgrade of membership account to an architect’s account. After the approval from our staff, you will be given access to the architect area.
In order to buy a template you should become a member of Themecabana. Your personal details are important to the company as financial transactions are involved. This also helps the company in providing better services to our buyers.
If in case you want to change your password or forget your password then just click on the “Forgot password” link in the login page. An email will be sent to you regarding the change of your password. This ensures safety to your new password.
Unfortunately a person under 18 years of age cannot become a member of Themecabana. But if you really wish to become one then you could ask your parent or guardian to open an account on your behalf and oversee your account.
In case Themecabana recieves an evidence that you are less than 18 years old and hold an account, then that account will be will be temporarily disabled until we receive written confirmation from their parent or guardian that they agree to the site’s terms and conditions and actively oversee their child or ward’s account.